Refund Policy

We want you to feel confident in every purchase from Access Labs Apps. This Refund Policy explains when a refund is available and how to ask for one. It applies to downloads and Read-Along Club memberships bought on accesslabsapps.com.

Nothing in this policy takes away any right you have under the consumer law that applies where you live.

If a paid digital download is defective — the file will not open, or pages are missing or corrupted — or is not as described on its product page, write to us within 14 days of purchase and we will refund it or send you a corrected file.

Because a download cannot be returned, we cannot refund a file that works and matches its description simply because you have changed your mind after downloading it.

Free printables cost nothing, so there is nothing to refund. If one will not open or print properly, tell us and we will put it right.

You can cancel your Club membership at any time, from the link in your payment receipt or by writing to us. Cancelling stops future renewals, and your access continues to the end of the period you have already paid for.

We do not give partial refunds for the unused part of a billing period. If you were charged in error, or charged twice, write to us and we will put it right.

Printed books are sold and shipped by third-party retailers such as Amazon KDP. Returns and refunds for those orders follow the retailer's own policy — please contact the retailer named on your order confirmation.

Email contact@accesslabsapps.com with the email address you used at checkout, the product or plan name, the date of purchase, and a short description of the problem. If a file is faulty, a screenshot or the exact error message helps us fix it faster.

Please send the request from the email address on the order, so we can find it quickly.

Purchases in US dollars are processed by Gumroad, which is the merchant of record for those orders. Payments in Indian rupees (INR) are processed by Razorpay. Depending on the order, the refund is issued by them or by us, and their confirmation email is your receipt.

Approved refunds go back to the original payment method, normally within 5 to 10 business days. Your bank or card issuer may take a little longer to show the money.

Requests made after the 14-day window for a download; downloads that work and match their description; the unused part of a subscription period; and free items.

We may update this Refund Policy from time to time. The updated version is posted here with a new "Last updated" date.

Questions about a refund: write to contact@accesslabsapps.com, or use our Contact page.